Thanks, we've got it.

Your enquiry is in. One of our team will be in touch within one business day.

How your enquiry moves from here
What happens next

How your enquiry moves from here

A quick guide so you know what to expect - and when to give us a chase if you haven't heard back.

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We review your enquiry

Within one business day we'll review what you've sent and route it to the right person - installs to the install team, repairs to the service team.

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We call or email back

For installs, we usually call to schedule a free measure-and-quote visit. For repairs, we'll email or call to confirm details and book a service window.

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On-site visit (if needed)

Most installs and major repairs need an on-site visit. We come to you, free of charge - typically within the same week.

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Written quote

For installs, you get a written quote within one business day of the visit. Itemised, with options where they exist. No surprises.

Urgent?

Need a hand right now?

For 24/7 emergency repairs (smashed glass, jammed external doors, security situations) call us on the number below - don't wait for the email reply.

While you wait, have a look around

If you’re in research mode, our blog has practical guides on most window and door problems Sydney homeowners run into:

Or browse our recent projects, or read about the family running the business.