Privacy Policy

Last updated: May 2026

Introduction

Everclear Windows & Doors ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our website is https://everclearwindows.com.au/.

What we collect

Name, email address, phone number, postal address, project details and any other information you choose to provide via our website forms, by phone or in person. When you submit forms we may also collect your IP address and browser user-agent string for spam prevention.

How we use your information

To respond to your enquiry, prepare quotes, deliver services, maintain customer records, and communicate ongoing service updates relating to your project. We do not sell your personal information.

Cookies

This website may set cookies to remember your preferences and to measure site usage with privacy-respecting analytics. You can disable cookies in your browser settings; some site features may not function as a result.

Embedded content

This website may include embedded content (e.g. maps, video). Embedded content from other websites behaves in the exact same way as if you had visited the other website - those websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

How we store and protect it

Information is stored on our internal systems and trusted third-party services with appropriate security controls. We retain data only as long as needed for the purposes above or as required by law (typically 7 years for warranty and tax records).

Disclosure

We may disclose information to trusted service providers (e.g. accounting, IT, courier) who assist us in operating the business. We do not disclose your information for unrelated marketing purposes.

Access and correction

You may request access to or correction of your personal information at any time. Contact us at info@everclearwindows.com.au.

Complaints

If you have a privacy concern, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Updates

We may update this policy from time to time. The current version is always posted at this URL.